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%

of employees would recommend us as a great place to work

%

of employees feel truly valued by the company

%

of employees believe their manager cares about them as a person

%

of employees agree we hire people from diverse backgrounds

Data collected during the yearly engagement survey – Barometer. Response rate: 83.6%, n = 36,665

Our Iconic Departments

Finance

External Communication & Corporate Affairs

HR & Administration

Operations

Internal Audit & Control

IT

Digital & Marketing

Legal

Food Service & Procurement

Finance

Finance devises and oversees solutions that bolster our strategic decisions and offers global financial services. Your role includes managing the accounting process, preparing and analyzing various reports, and creating financial forecasts and long-term plans for our organization.

  • Accounting
  • Accounting systems
  • Business analysis
  • Forecasting
  • Reporting

External Communication & Corporate Affairs

This department is responsible for external communications, including media relations and social media, driving the global sustainability strategy, ensuring ESG compliance, managing crises, and building relationships with key stakeholders such as NGOs, local authorities, and governments.

  • Social Media
  • Public Relations
  • Media monitoring
  • CSR
  • Copywriting
  • Corporate Communication
  • Crisis management

HR & Administration

HR serves as the nexus for all people-related services. Engage in a wide array of processes, from needs analysis, recruitment, and onboarding to development, training, employee evaluation, internal promotions, and offboarding. The HR team also includes specialists with expertise in payroll and compliance, as well as employees working in administration.

  • Selection & Recruitment skills
  • Employer Branding
  • HR systems
  • Payroll & Compliance
  • Trainings
  • HR analytics
  • Office management

Operations

Operations department consists of the Development, OPS Excellence, and Franchise Excellence teams. Development is focused on supporting and driving AmRest's sustainable and profitable growth by expanding our restaurant portfolio. While OPS Excellence and Franchise Excellence teams are providing exceptional customer experiences across our brands and nurturing the growth and relations with our franchisees.

  • Cost management
  • Design
  • Strategic planning
  • Project management
  • Technical maintenance
  • Reporting

Internal Audit & Control

Provides independent and objective assurance, consulting services, and controls operations to support AmRest. Responsibilities include analyzing and assessing risk management, the internal control system, and corporate governance.

  • Consulting
  • Risk management
  • Data analysis
  • Reporting
  • Auditing
  • Monitoring

IT

IT delivers and maintains platforms for both internal and external customers. Depending on your team, your responsibilities may include supporting our restaurants and offices, participating in the development of platforms and systems, or ensuring cybersecurity.

  • Restaurants and office's support
  • New technology
  • Project management
  • Systems administration
  • Cybersecurity
  • Analytics

Digital & Marketing

Marketing is dedicated to enhancing customer experience and increasing brand awareness. Here, you will implement marketing strategies through various campaigns, develop pricing plans, and oversee our media and e-commerce initiatives, including mobile apps, kiosks, web ordering, and more.

  • E-commerce
  • CRM
  • Data science
  • Customer loyalty programs
  • Pricing strategy
  • Market research

Legal

Offers legal support in negotiations with suppliers, landlords, and partners, and prepares documents. Ensures all initiatives comply with local laws and regulations, including data protection, marketing promotions, and contests.

  • Contract management
  • Negotiations
  • Drafting & Reviewing
  • Legal advisory
  • Data analysis

Food Service & Procurement

This department guards the quality of the products served in our restaurants. Is responsible for cooperation with suppliers, logistics, product development and production, food quality, and food safety. Moreover, Food Service Department is also responsible for managing indirect purchasing activities in order to ensure the best prices and quality for operational goods and services.

  • Sourcing
  • Logistics
  • Cost management
  • Food quality & safety
  • New Product Development
  • Indirect procurement
  • Negotiations
  • Project management

Take Control of Your Growth

Individual Development Plan (IDP)

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Individual Development Plan (IDP)

A tool that helps employees plan development activities, monitor progress, and measure their achievements.

Career Conversations

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Career Conversations

A process of discussing potential and next development steps, and agreeing on specific actions to be addressed in the Individual Development Plan.

Feedback 360

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Feedback 360

A tool used to collect the assessment of competencies from a few different perspectives: self-assessment, supervisor's, subordinates, coworkers, and external clients.

Organization & Talent Review

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Organization & Talent Review

It is a group analysis of key people positions, on their performance, potential, and career preferences, in order to proactively build succession schemes matching current and future organizational needs.

Promotion Process

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Promotion Process

A process dedicated to employees who are going to be promoted to a higher role. Our Internal Promotion Rate is 80%!

Internal & External Trainings

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Internal & External Trainings

A wide range of training programs is available, covering topics from communication and project management to digital and personal resilience. It allows participants to enroll in sessions that match their interests.

AmCollege

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AmCollege

Internal program that comprehensively prepares leaders to build strong teams and restaurants.

Leadership School

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Leadership School

Workshop classes where managers can practice leadership skills, use their knowledge in practice, and work on the latest trends and ways. It prepares people to lead the management roles in restaurants.

Excellence International Center

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Excellence International Center

A comprehensive professional development program dedicated to high-achieving managers and directors to help prepare them for networking and building meaningful connections.

High Potentials

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High Potentials

Program designed for high performing employees to help them gain knowledge and refine their skills. It also provides a platform for networking and building meaningful connections.

Performance Management

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Performance Management

An effective evaluation system. Its key elements are Performance & Potential Assessments: a tool to help employees understand their current position, track progress, and unlock opportunities for growth.

Competency Model

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Competency Model

It provides a framework for identifying key behaviors that are valued and expected at different levels. By outlining these behaviors, the model supports employees in aligning their actions with organizational goals.